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Frequently Asked Questions (FAQ)

Find clear answers about Hanuman Hi-Tech Machinery Pvt. Ltd., our bag making & ultrasonic machinery range, quotations, customization, delivery, warranty, spare parts, and order policies.

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About Hanuman Machinery & General Enquiries

Who is Hanuman Hi-Tech Machinery Pvt. Ltd. and where are you located?

Hanuman Hi-Tech Machinery Pvt. Ltd. (also known in the industry as Hanuman Electronic System) is a Delhi-based manufacturer, importer, and supplier of industrial bag making, paper bag, ultrasonic, loop handle, printing, punching, and film blowing machinery. Our facility is located at Plot No. 7, Block-B, Badli Road, Badli Industrial Area, New Delhi - 110042, Delhi, India.

How can I contact Hanuman Machinery for a machine demo, quotation, or technical support?

You can call us directly on +91 92123 27534 or +91 88602 23385, email hanumanmachinery819@gmail.com, use the Request a Quote form on our Machines page, or visit our Contact Us page. Our team assists with machine selection, power load planning, and pricing.

Machinery Range & Technical Capabilities

What types of Non-Woven Bag Making Machines do you offer?

We offer a complete range of non-woven bag making plants, including entry-level and heavy-duty models such as HES-L-500, HES-B700, HES-C700 Fully Automatic Box Bag Making Machine, HES-LEADER-500 Fully Automatic BOPP Laminated Box Bag Making Machine, and HES-D700 Automatic Fabric Box Bag Making Machine with Online Loop Handle.

What is the difference between standard Bag Making Machines and Fully Automatic Box Bag Making Machines?

Standard bag making machines produce flat, W-cut, U-cut, or D-cut carry bags, whereas Fully Automatic Box Bag Making Machines (such as HES-C700 and HES-LEADER-500) form 3D flat-bottom standing box bags with gussets—and on online-loop models, attach soft loop handles in a single automated pass.

Do you supply D-Cut Bag Making and Carry Bag Punching Machines?

Yes. Machines like HES-B700 and HES-C700 support D-cut bag formats, and we also supply dedicated carry bag punching machinery such as the HES-0 Non-Woven Carry Bag Punching Machine with interchangeable dies for D-cut, U-cut, and W-cut handle cutouts.

What Loop Handle Machines are available?

We offer standalone and online loop handle solutions, including the HES-055 Ultrasonic Single & Double Loop Handle Punch Welding Machine (semi-automatic), the HES-700AL Automatic Non-Woven Soft Loop Handle Making Machine, and online loop-handle-integrated box bag lines like HES-D700 and HES-LEADER-500.

What Ultrasonic Machinery, Transducers, and Spare Parts do you provide?

We supply ultrasonic industrial machines—including the HES-070 Ultrasonic Sewing / Lace Cutting Machine and HES-080 1.8m Ultrasonic Quilling Machine—as well as genuine 15 kHz and 20 kHz ultrasonic transducers, boosters, generator boxes, main PCB cards, transistor cards, 53mm round horns, and roller dies. Please contact us for spare part compatibility with your existing machine.

Do you offer Film Blowing and Paper Bag Making Machines?

Yes. Our catalogue includes the HES-600 600mm Film Blowing Machine Single Screw Extruder for LDPE, HDPE, and biodegradable film rolls, as well as the HES-L-400 "V" Bottom Paper Bag Making Machine for kraft and food-grade paper bags.

What Biodegradable Bag Making Machines do you offer and which materials do they support?

We offer the Biodegradable ABA Double Layer Bag Making Machine, Biodegradable Bag Making Machine, and Biodegradable Plastic Bag Making Machine. Depending on the model, they support compostable and biodegradable polymer compounds such as PLA, PBAT, and cornstarch-based blends alongside conventional LDPE/HDPE where applicable.

Specifications, Customization & Compatibility

Where can I check machine prices and request an official quotation?

Indicative ex-works INR prices for our machines are listed directly on our Machines page (/machines/). Because GST, packaging, freight, and optional attachments vary by requirement, please click "Request a Quote" or "WhatsApp Enquiry" on any machine to receive a formal written quotation.

Can machines be customized for specific bag sizes, widths, or production requirements?

Yes, customization options—such as specific bag widths, printing cylinder/color setups, pattern rollers, or film extrusion configurations—are available depending on the machine category. Share your target bag dimensions, GSM/micron thickness, and output target with our engineering team to confirm feasibility.

What are the production capacities and compatible raw materials?

Production speeds and capacities vary by machine model, fabric GSM, film thickness, and bag dimensions. For example, non-woven machines typically operate across 17–120 GSM spunbond fabric, while film blowing and biodegradable extruders handle LDPE, HDPE, PLA, PBAT, or starch blends. Please refer to the individual machine card on our Machines page or contact us for exact model datasheets.

Ordering, Delivery, Installation, Warranty & Refunds

What is the advance payment and order booking process?

Once you finalize a machine configuration and receive a formal Proforma Invoice or quotation, the order is booked upon written confirmation and receipt of the agreed advance payment via approved banking channels. Full details are outlined in our Terms & Conditions.

How are machine delivery, transportation, and timelines handled?

Dispatch timelines depend on the selected machine model, current manufacturing schedule, and any customization required, and are confirmed in your written order confirmation. Unless agreed otherwise, machinery is dispatched from New Delhi with transport and transit insurance arranged as specified in your invoice.

Do you provide installation, commissioning, and operator training?

Yes, installation and commissioning guidance are coordinated as agreed in the quotation once your factory site is ready (including required three-phase or single-phase power, earthing, compressed air, and trial raw material). Contact our team to confirm site-preparation requirements and deputation terms.

How do warranty, after-sales support, and spare parts availability work?

Warranty terms are provided in writing on your official invoice/warranty document at the time of sale. We also supply genuine ultrasonic and mechanical spare parts across India and provide phone/technical support (+91 88602 23385 / +91 92123 27534) to minimize factory downtime.

What is your refund and order cancellation policy?

Advance and booking payments are generally non-refundable once an order is confirmed and fabrication or procurement begins, subject to applicable Indian law, contractual exceptions (such as company-side cancellation or verified unresolved defects), and written agreement terms. Please read our complete Refund & Return Policy page (/refund-and-return-policy/) for full details.

Still Have Questions About a Machine or Quotation?

Call +91 92123 27534 / +91 88602 23385 or review our commercial & refund policies before ordering.